Contact Us

FAQs

1

Are We A Factory Or Trading Company?

We are a real manufacturer of professional stage lighting in Guangzhou China.

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2

Do You Offer A Sample?

Yes, we do. The samples cost of our products like dmx 1024 light controller will be charged firstly, but it will be refund in your Large orders.


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3

What Is The Delivery Time?

Usually : Sample order ---in about 3-15days.


20" container----In about 20-30days


40" container----in about 25-45days


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4

How Can I Order?

After the quotation confirmed, ther proforma invoice will be made for you to confirm and make the deposit.

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5

Do You Offer Oem Service, Can We Add Our Logo On The Light?

Yes, we do offer OEM, and we can add the logo on the products like tiger touch controller. There will have logo printing charge for the first time, then it will be no longer charge on logo for the order later.


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6

What Is The Payment Terms?

TT, Western Union trade assurance( 30% -50% deposit ,balance before shipping )


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7

How Can I Inspect The Goods?

Ask your inspection agent to check or we give you a test report by our QC with photos.


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8

What Is Your After-service?

We offer usually 1 year warranty for all our products. If there is problem with our products, you can contact us at any time, pls send us the pictures and videos to show us the problem. We will glad to help you to solve the problems, and if you need some replacement parts to repair the product. We can send you free but you need to pay the shipping.

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